Scope and controller
This notice explains how Whello B.V. handles personal information connected with rabbitcompare.com. Whello B.V. is the controller for information collected directly through this website. Rabbit Compare publishes casino comparison information; it does not operate gambling accounts, process bets or hold player funds.
When you follow a link to another website, that organisation becomes responsible for its own collection and use of personal information. Read its privacy information before creating an account or providing data.
Information that may reach us
The information we receive depends on how you use the website:
- Messages you send: your email address and anything you include in an enquiry.
- Basic technical records: IP address, browser type, device information, requested page, referring page, date and time. A hosting provider may record this information for delivery and security.
- Link activity: selected outbound links may include a campaign identifier so a partner can attribute a visit. We do not receive your gambling account password, payment details or full casino transaction history.
Please do not send sensitive financial, health or identity documents to Rabbit Compare.
How and why we use information
We use information only where we have a lawful reason under applicable data-protection law.
- To reply to an enquiry you choose to send, based on our legitimate interest in communicating with users.
- To deliver, secure and troubleshoot rabbitcompare.com, based on our legitimate interest in running a reliable website.
- To measure agreed commercial referrals where applicable, based on legitimate interests, subject to any consent required for non-essential storage.
- To keep records or respond to lawful requests where a legal obligation applies.
We do not sell personal information and do not use it to make automated decisions that produce legal or similarly significant effects.
Service providers, partners and external sites
We may give limited information to companies that help host, protect, maintain or measure the website. They may use it only for the service they provide to us and must protect it appropriately. We may also disclose information where required by law, to protect legal rights, or as part of a business reorganisation.
Casino operators and support organisations linked from Rabbit Compare have their own privacy practices. A link does not mean that we control that site. Some recipients may be outside the UK or European Economic Area; where we control such a transfer, we use an appropriate legal safeguard.
Storage, security and retention
We use proportionate organisational and technical measures to protect information. No online service can guarantee absolute security, so send only the information needed for your request.
We keep enquiry correspondence only as long as needed to answer the matter, maintain necessary records or meet a legal requirement. Technical security logs are normally kept for a shorter operational period unless an incident requires further investigation. When data is no longer required, it is deleted or anonymised.
Your data-protection rights
Depending on where you live and the circumstances, you may ask us to:
- confirm whether we hold personal information about you and provide a copy;
- correct information that is inaccurate or incomplete;
- delete information or limit how it is used;
- object to processing based on legitimate interests;
- provide certain information in a portable format; or
- withdraw consent where processing relies on consent.
To make a request, email info@rabbitcompare.com. We may need reasonable evidence of identity. You may also complain to your local data-protection authority.
Adults-only audience
Rabbit Compare is intended only for people aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has sent information to us, contact us so we can investigate and delete it where appropriate.
Notice updates and contact
We may revise this notice when the website, our suppliers or legal requirements change. The effective date at the top shows the latest published version.